Refunds and Returns
Refunds
What happens when I return a product
When an order is returned and meets the requirements, the customer can choose the following options:
• refund
• store credits
The credits on the store can be used to place a new order.
When do I receive my refund?
The refund will always be credited to the account used for payment, using the same payment method. We are committed to processing refunds within 7 working days after receiving the return.
What happens if I return my order from outside Europe?
For returns from non-European countries, the import tax will be deducted from your credit.
How can I get in touch with Hundred100
If you have any questions or would like to discuss the refund procedure and options in detail please do not hesitate to contact us.
Didn't find the information you were looking for?
Contact us and we will do our best to help you.
Write an email
customers@hundred100.com
+39 3518839774
Returns
What are the terms of return?
Our return policy authorizes you to return the product for any reason within 14 days from the date of receipt. You have the right to open the package and check the contents, the product must be returned unused. All original packaging, price labels, etc., must be returned together with the product without having been tampered with. If you are returning an order, always keep the tracking number and receipts for proof of shipment.
Shipping by post
When returning goods by post, please make sure fill in and attach the return form and put the return sticker on the package for address information. The return form will be attached to the delivery. If you haven't received one or lost it, please contact us. On the air bill it must be clearly written:
Goods returned, no commercial value
The return address indicated on the return form is the following
Send to:
CALZATURIFICIO ALDO'S SRL
VIA DEL RIO N. 12
51018 PIEVE A NIEVOLE (PT)
ITALY
To make the return it is necessary to fill in the return form: click here
Shipping costs
Shipping costs are fully at our expense when the product arrives damaged or not as described or when you have wrong size. This applies only to Italy and the European countries.
Didn't find the information you were looking for?
Contact us and we will do our best to help you.
Write an email
customers@hundred100.com
WhatsApp
+393791025813